Madeira is seeking a Development Database Operations Manager to join the Development Office. The Madeira School is one of the country's premier girls boarding/day schools with a century of serving the needs of a wide variety of young women from around the country and the world. Located just outside of Washington, DC, on the banks of the Potomac River, in McLean, VA, Madeira enrolls 320 students in grades 9-12.
The School is currently in the 6th year of an $85M campaign having raised over $62M to date. The development office is a cohesive team of 12-14 people overseeing fundraising and engagement of alums, parents and friends with the school. The Operations Manager is an integral part of the development team.
The successful candidate will be responsible for the database management for development and all aspects of the Raisers' Edge database ensuring reliability and functionality; overseeing and maintaining document retention policies and systems; oversight of Gift administration; production of the annual report; oversight of the annual audit; oversight of prospect management system and management of other administrative areas within the office, including mail and office supplies.
Oversees management of the database, determining best strategies for coding, tracking and reporting; includes solutions for RE database clean-up and standardization for accuracy
Manages annual database transitions (i.e. entering new parents, changing current parents to past parents, etc.)
Manages the gifts processing system, ensuring that gifts are, entered accurately into Raisers' Edge, sent promptly to the business office and that acknowledgement letters and receipts are sent promptly to donors
Produces quarterly and annual business office reports
Oversees preparation of pledge reminders for all development programs
Trains and manages the Gifts and Acknowledgements Coordinator
Performs gift batch entry and letter acknowledgement during peak times in the office and during absence of gift administrator
Produces monthly financial reports, mailing lists and other reports as needed
Creates reports, queries and exports as needed
Prepares financial reporting for data driven surveys to NAIS, AISGW, VAIS and peer schools
Manages the annual report donor lists and giving reports
Prepares board presentations and analysis as requested
Liaises with Blackbaud, iwave, target analytics, evertrue, etc and manages these vendor relationships
Trains development staff on use of RE and assists in setting up needed reports for them
Works with the Communications office to maintain the integrity of the giving pages
Oversees the annual audit
Oversees the online gift process and implements procedures between website developer and Network Merchants; oversees account with Network Merchants
Oversees document retention
Keeps pace with technological and software advances helps integrate it into the development office
Maintains and updates Development Office policy and procedures manual
3-5 years of experience in a fundraising office preferred; previous experience in a school or university Development operation helpful
Previous experience with Blackbaud's Raisers' Edge required; proficiency in basic data management systems, and basic computer applications; willingness and ability to learn additional applications as needed
Knowledge of prospect management and development operations
Excellent communication and interpersonal skills; ability to be diplomatic and demonstrate mature judgment; exception customer service
Ability to work independently and as part of a team with exceptional initiative
Excellent organizational skills with a particular ability to multi-task and prioritize work; attention to detail and ability to follow through
Demonstrated analytical and strategic thinking capabilities.
Ability to handle sensitive and confidential matters with appropriate discretion
Ability to be a practitioner of diversity, equity and inclusion
Willingness and ability to work flexible work schedule, including occasional evenings and select weekends
Appreciation of and commitment to boarding and/or single sex education, diversity and to serving the needs of a diverse population
About Madeira School
The Madeira School is one of the country's premier boarding/day schools for girls in grades 9-12. For more than a century, Madeira has built a strong tradition of innovative teaching and learning, including hands-on, real world work experience for every student through Madeira’s award-winning Co-Curriculum experiential learning program. Located just outside Washington, DC, on the banks of the Potomac River in McLean, VA, Madeira enrolls 320 students from around the country and around the world.